Assertiveness in the Workplace – One Day Training Course Assertiveness in the Workplace

This comprehensive programme centred on improving your assertiveness is suitable for managers and non-managers.  It will help you to analyse current behaviour patterns and situations where you are experienc­ing difficulty. You will learn and practice skills and techniques of assertive communication in order to express yourself more clearly, openly and confident.  Assertiveness is a skill regularly referred to in social and communication skills training.

Being assertive means being able to stand up for your own or other people’s rights in a calm and positive way, without being either aggressive, or passively accepting ‘wrong’.

Assertive individuals are able to get their point across without upsetting others, or becoming upset themselves.

Although everyone acts in passive and aggressive ways from time to time, such ways of responding often result from a lack of self-confidence and are, therefore, inappropriate ways of interacting with others.

This comprehensive programme centred on improving your assertiveness is suitable for managers and non-managers.  It will help you to analyse current behaviour patterns and situations where you are experienc­ing difficulty. You will learn and practice skills and techniques of assertive communication in order to express yourself more clearly, openly and confident.  Assertiveness is a skill regularly referred to in social and communication skills training.

Being assertive means being able to stand up for your own or other people’s rights in a calm and positive way, without being either aggressive, or passively accepting ‘wrong’.

Assertive individuals are able to get their point across without upsetting others, or becoming upset themselves.

Although everyone acts in passive and aggressive ways from time to time, such ways of responding often result from a lack of self-confidence and are, therefore, inappropriate ways of interacting with others.

This programme introduces the principles of assertiveness theory and contracts assertiveness with pain and aggression.Delegates will learn to differentiate between these themes with other and

Particular techniques will be covered, including making and “referring” requests, problem solving, negotiating assertively and giving praise.In this highly active programme, participants will aho develop their self esteem and confidence to live and work more purposefully in the future.

If you would like to discuss how our experienced team of trainers can unlock the potential of the people in your organization please contact us via:

Email: info@ukcpd.net
Telephone: 01793 511 180
Post: The UK College of Personal Development, 3-5 Wood Street, Old Town, Swindon, SN1 4AN

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